Information about Personal data

The protection of your personal data is our primary concern. We know the importance of information about you and your preferences, and we have implemented the most appropriate data management practices.

Once you create an account in our website, the information you enter is saved in our database (name, surname, e-mail, location and contact information and other fields relevant to your preferences). Sensitive personal data regarding your credit or debit cards are not stored in our database in any way. You always submit them to the web interface of the cooperative bank, and they are only used for a specific transaction. In case of future orders, you will be asked to resubmit your payment data. Your personal data are securely stored in our database servers. Access to them is exclusively permitted to authorized personnel for handling the transactions and proceed with necessary interaction with our online system. We do not communicate your personal data to third parties in any case.

In the context of our online store proper operation, as well as of the provided services proper individualization, additionally to the above-mentioned personal data, we occasionally track your internet “footprints” (IP address, hostname, website activity and ordering history). You may also receive contemporary cookies in order for us to improve our website functionalities and acquire reliable statistics. Along with our company’s internal statistics system, Google Analytics application contributes to its collection.

Before completing the checkout procedure, you are clearly informed about the exact transaction cost in full detail. With the completion of the order and its execution by our sales department, the account department issues the invoice. This is an official document of public interest, so any request for document data cancellation or alteration must be sufficiently justified by an objective reason. At the same time, while using our online store, you are committed to act in good faith. Our business reserves the right to act properly to prevent or suppress any malicious activity connected with the website or the transactions. The protection of your personal data must comply with the current national legislation and the legal demands regarding public interest. For more details on the legal status of our online store, please refer to the Terms of Use of the website.

We make any possible effort to avoid unauthorized access or personal data loss. We apply the proper security standards, and we regularly carry out all the necessary proactive technical inspections with interventions and upgrades when necessary. In the unlikely event that a problem with your personal data arises, our legal department will promptly notify you to take the appropriate actions in order to protect them and avoid any adverse effects.

The current reference area in the processing of your personal data may be updated and enriched at regular intervals. For this reason, if you are interested in this topic, you are invited to check this area often.